Privacy Policy

Effective Date: 30.06.2025
Last Updated: 30.06.2025

VIERQUAD SOLUTIONS PRIVATE LIMITED (“Company”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals who use our mobile application, noQue (“App”). This Privacy Policy outlines how we collect, use, store, and safeguard your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws and regulations.

By downloading, installing, or using noQue, you agree to the terms of this Privacy Policy.

1. Data We Collect
   To ensure full functionality of the app, noQue requires access to and collects the following data:
   • Location Data
     We collect your precise location to deliver location-dependent services and features. This includes real-time geographic data used for in-app functionalities.
   • Camera Access
     Camera access is used for features such as QR code scanning, identity verification, or uploading visual content as needed. Images or videos captured may be stored securely on our servers for functional purposes.
   • Notification Access
     We send push notifications to provide you with alerts, updates, reminders, or confirmations relating to your use of noQue.
2. Purpose of Data Processing
   Under the DPDP Act, we process your personal data based on consent and legitimate use, strictly for the following purposes:
   • To provide, operate, and maintain the app
   • To enable essential features that require location, camera, or notifications
   • To personalize user experience and improve service performance
   • To respond to support requests or inquiries
   • To maintain security, detect fraud, and prevent misuse
3. Consent Management
   We seek explicit and informed consent for accessing your personal data. By granting app permissions, you consent to the collection and processing of your data as described in this Policy. You may withdraw your consent at any time by disabling permissions from your device settings; however, doing so may limit app functionality.
4. Data Sharing and Disclosure
   We do not sell, rent, share, or disclose your personal data to any third-party for marketing or commercial purposes.

   We may disclose your information only in the following cases:

   • To comply with lawful requests from government or regulatory authorities
   • To enforce our Terms of Service or protect the rights, property, or safety of users and the public
5. Data Storage and Retention
   All user data is securely stored on servers managed by VIERQUAD SOLUTIONS PRIVATE LIMITED. We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
6. Your Rights Under Indian Law
   Under the DPDP Act, you have the following rights:
   • Right to Access your personal data
   • Right to Correction and Erasure of inaccurate or outdated data
   • Right to Withdraw Consent at any time
   • Right to Grievance Redressal
     To exercise any of these rights, please contact our Data Protection Officer (DPO) as provided below.
7. Grievance Redressal and Contact Information+
   If you have any concerns, complaints, or wish to exercise your data rights, please contact:
   
   Data Protection Officer (DPO)
   VIERQUAD SOLUTIONS PRIVATE LIMITED
   Email: compliance@vierquad.com
   Phone: +91 9353007153

   We aim to address grievances within the timeframes prescribed under applicable Indian regulations.

8. Children’s Privacy
   Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe we may have inadvertently collected data from a minor, please contact us immediately.
9. Changes to This Policy
   We may revise this Privacy Policy from time to time. Any updates will be communicated via the app or through other appropriate means. Continued use of noQue after any changes indicates your consent to the updated policy.
10. Governing Law and Jurisdiction
    This Privacy Policy is governed by the laws of India. Any disputes arising out of this Policy shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.